Services

Prior Authorization Support

 

We streamline the prior authorization process by handling the paperwork, follow-ups, and communication with insurance providers so clinics can focus on patient care.

After-Hours Call Coverage

Our trained virtual medical support team provides compassionate, HIPAA-compliant after-hours call coverage, ensuring patients receive help when clinics are closed.

Telehealth Support Resources

For Clinics and Patients

We offer secure, easy-to-use resources that make telehealth appointments smoother for both patients and providers-reducing no-shows and improving care coordination.

Virtual Medical Assistants

Integrating Healthcare

Our professional virtual medical assistants help clinics manage administrative tasks, appointment scheduling, and patient follow-ups, increasing efficiency without adding in-house staff.

Personalized Medication Reconciliation

Closing the Gap Between Facilities

We ensure patients' medication lists are accurate and up to date by reviewing prescriptions, identifying discrepancies and communicating with care teams.

Medication Refill Coordination

Assisting Pharmacies, Patients and Providers

We help clinics and patients stay on top of medication refills through proactive communication, refill requests, and coordination with patients and pharmacies.

Appointment Management

Reducing Missed Appointments and Cancellations

From scheduling and reminders to rescheduling and follow-ups, we handle appointment logistics for patients to minimize gaps in care and reduce missed visits.

Health Record Connection

Improving Healthcare Continuity

We assist patients and clinics in securely transferring and receiving medical records between providers, ensuring continuity of care and reducing care delays.