KMMS Services for Clinics

Virtual Administrative Support

KMMS provides virtual administrative assistance to help clinics manage daily operational tasks without hiring additional staff.

Includes:
• Patient call handling
• Message intake & routing
• Scheduling coordination
• Documentation support
• After-hours coverage options

Prior Authorization Assistance

We help clinics manage prior authorization workflows efficiently—reducing delays and staff burnout.

Includes:
• Intake & documentation preparation
• Payer follow-ups
• Status tracking
• Denial coordination support
• Turnaround reporting

Patient Coordination & Follow-Ups

KMMS supports patient communication and follow-up workflows to improve engagement and reduce repeat calls.

Includes:
• Appointment reminders
• Care coordination tasks
• Status updates (clinic-approved)
• Escalation routing

PMA App (Clinic-Supported)

PMA (Personal Medical Assistant) is a patient companion app offered in coordination with participating clinics.

Supports:
• Patient organization of records
• Appointment & medication reminders
• Visit preparation & follow-up
• Reduced administrative inquiries

PMA does not replace clinic care or provide medical advice.