About us
Founded by Jamesy McRoberts, a medical assistant who witnessed firsthand how overworked clinics, providers, and staff struggle to keep up—and how patients often feel overwhelmed when gaps in care appear due to understaffing.
At Kakua Maʻi Medical Solutions, we simplify healthcare for both clinics and patients. We assist with administrative and clinical workflows—from medication management and prior authorization support to appointment coordination and telehealth support.
Our mission is simple: to make care smoother, clearer, and more connected for everyone involved. By organizing communication, reconciling medications, and streamlining daily tasks, we help clinic staff focus on what matters most—caring for patients—while keeping every patient informed and supported 100 percent of the way.
Co-Founder Lena Gailey, with a strong background in customer care, pairs her empathy with a passion for excellence. She believes that compassion, consistency, and clear communication create the foundation for truly exceptional service and lasting trust.
Innovative Healthcare and Medical Technology Solutions
At Kakua Maʻi Medical Solutions, we combine compassionate care with smart, secure technology. Our digital tools streamline medication reconciliation, appointment coordination, and prior authorization workflows — reducing administrative load while improving communication between patients and providers. By integrating innovation with empathy, we help clinics operate more efficiently and empower patients to stay informed every step of the way.